Taipei Sightseeing Bus

Q & A

  • How to make refunds? Is there any processing fee?

    When passengers apply for refunds of ordinary tickets, passengers should change or refund the ticket at the ticket counters or the place from where the tickets were issued. the remainder after deducting the processing fee (NT$30 per ticket) from the actual fare received shall be refunded to Passengers.

  • I already buy the ticket but lost, can I reissue the ticket onboard or in the counter?

    You must retain your ticket and ticket reissue will not be accept. Please backup your ticket in your mobile device or print it and retain your ticket. The ticket shall be invalid when the ticket has been altered, damaged or without receipt.

  • Is there any concession ticket for the elders? Can Foreign Passengers have the same treatment?

    Elders who are at or above the age of 65 (inclusive), and children whose are less than 12 (inclusive) years of age, may purchase the concession tickets by showing their ID Cards, Resident Certificate or Passport issued by the R.O.C (TAIWAN) Government.

  • How can I buy Taipei Sightseeing Bus ticket?

    1.Tickets can be purchased on the official website in advance.    

    2.Tickets can be purchase from the conductor/conductress upon boarding. 

  • Can I buy tickets with a credit card upon boarding?And can I use Unionpay card or EasyCard?

    Bus is equipped with a comprehensive payment system and accepts the following payment methods:

    1. VISA, MASTER and JCB credit card,  and Unionpay card. It is recommended that you buy tickets online proir to the bus ride to avoid card running time.

    2. Apple Pay and Google Pay 

    3. Easycard and  iPass 

  • Do children need to buy tickets? Is there any discounted ticket?

    Children under age 12 (including age 12) and of height between 115cm (including 115cm) and 150cm (not including 150cm) are charged at a half price with valid identification card. Children under age 6 (including age 6) or chilren of height under 115 cm (including 115cm) are free of charge with a valid identification card. Every adult can take up to 2 children who are free of charge with them.

    Non-Taiwanese nationals without showing their ID Cards, Resident Certificate or Passport issued by the R.O.C (TAIWAN) Government must purchase full fare tickets; Eligibiity requirements for discounted tickets are in accordance with the regulation of that released by Taipei City Public Transportation Office.

  • Is there discounted ticket for the elderly?And if so, is it applicable to foreign travelers?

    Elders over age 65  (including age 65) with Taiwanese nationals are charged at a half price. Elders who over age 65 (including age 65) with non-Taiwanese nationals without showing their ID Cards, Resident Certificate or Passport issued by the R.O.C (TAIWAN) Government must purchase full fare tickets; Eligibiity requirements for discounted tickets are in accordance with the regulation of that released by Taipei City Public Transportation Office.

  • Can the ticket be reissued if lost?

    Please keep your ticket safe as ticket will not be reissued if lost. We recommend that you have a copy of your ticket. Ticket becomes invalid once stained, damaged or altered. 

  • How can I refund the ticket?And will I be charged a fee?

    Please refund the unused ticket at the place where your ticket was issued;service fee of 30 NTD/ticket will be charged when refunding.

  • How is the ticket checked when boarding and deboarding the bus?

    Please scan the QR code on the ticket when boarding and deboarding the bus.

  • When does Taipei Sightseeing Bus start operating? And what is the bus fare?

    1. The Taipei Sightseeing Bus had its first operation at 14:20 for Red Line and 14:30 for Blue Line on 18. January, 2017.

    2. For price information, please see https://www.taipeisightseeing.com.tw/Ticket/online .

  • Who is eligible for discounted ticket?

    1. Eligibles for half-priced tickets: disability card holders; elders over age 65 (Taiwanese nationals and Foreigners with ID Cards, Resident Certificate or Passport issued by the R.O.C (TAIWAN) Government); children under age 12, over 115 cm but under 150 cm, and children over 150 cm and under age 12 with a valid identification card.(Taiwanese nationals and Foreigners with ID Cards, Resident Certificate or Passport issued by the R.O.C (TAIWAN) Government)